In light of the COVID-19 Situation, INTEGRA will be adjusting our Office Hours in order to clean and disinfect properly.

INTEGRA Hours until further Notice:
Monday’s: Office will be open 12:00 noon to 4:30 p.m. Customer Service Phone Line open until 6:00 p.m.
Tuesday’s - Thursday’s: Office will be open 8:30 a.m. to 4:30 p.m. Customer Service Phone Line open until 6:00 p.m.
Friday’s: Office will be open 8:30 a.m. to 12:00 noon. Customer Service Phone Line open until 12:00 noon.

After Hours Call Center is available as well as our Website. If you have not signed up for a Website Account, now is a great time to do so. Please log on to www.integratpa.com and follow the instructions.
Website Services Overview

24/7 Access

24/7 access to health claim information for employers and employees.

Employer Services

  • Health claim status look-up
  • Claim and billing reporting
  • On-line enrollment
  • ID card ordering
  • Web links to healthy sites
  • Document downloading of plan sheets and various administrative forms

Employee Services

  • View personal claims
  • E-mail claim and benefit questions
  • Links to PPO networks, Healthy websites, Retail Pharmacies and Generic Drug Programs, Up to the Minute News Stories as well as News Updates, etc.
  • Document downloading of various benefit related materials
  • Access to Explanation of Benefit (EOB) forms. The EOB is available under Claims Information; Explanation of Benefits