In light of the COVID-19 Situation:

Our lobby is open. Visitors must wears a mask while in the building.
Our Staff will be available Monday – Thursday from 8:30 to 4:30 p.m. Customer Service Phone Line open until 6:00 p.m.
Our Staff will be available on Friday from 8:30 to 4:30 p.m. Customer Service Phone Line open until 4:30 p.m.

After Hours Call Center is available as well as our Website. If you have not signed up for a Website Account, now is a great time to do so. Please click on the EMPLOYERS, EMPLOYEES, PROVIDERS or ADVISORS buttons below to sign up for an account.
INTEGRA Administrative Group has worked in the group health insurance industry for over 30 years, managing the ADMINISTRATIVE NEEDS of employers – both regionally as well as nationally.

Cost Savings

Our job is to cut costs, not corners. We will work with you to create the best health benefits package to meet your specific need and then manage it!

Personalized Service

INTEGRA was founded on the belief of "Service with Excellence." INTEGRA is frequently recognized for going beyond the expectations of our clients, and our policy is designed to deliver a high level of satisfaction.


We provide greater access to information about your health plan than you have ever had before.

Officer Biographicals

David W. Smith, CLU
  • 50 years with INTEGRA
  • (Formerly Farnell & Smith Insurance & Property Management 1972 – 2000)
  • AAS Degree from Wesley College 1965
  • Graduate of the Self-Funded Academy in 1982
  • Chartered Life Underwriter, CLU, The American College 1978
  • DE Licensed Life/Health Agent/Broker since 1972
  • Regional Director for Allnation Life Insurance in 1972
Kris L. Smith
  • 30 Years with INTEGRA
  • BS Degree from Messiah College
  • DE Licensed Life/Health Agent since 1992
  • SPBA Board Member as of 2019
D. Scott Smith
Chief Marketing Officer
  • 25 Years with INTEGRA
  • Prior Employment: Allstate Insurance Company
  • Education: BS Degree from Eastern College
  • AA Degree from Insurance Institute of America
  • ABO Certified Optician
Lydia C. Trice
Chief Operations Officer
  • 37 Years with INTEGRA
  • Prior Employment: Chestnut Hill Hospital, Seaford Health Care Center, Seaford Dental Associates
  • RN Degree from Nursing School of Wilmington
Linda L. Wainwright
Chief Financial Officer
  • 34 Years with INTEGRA
  • BS Degree from University of Delaware